MotionAmigo Frequently Asked Questions

What are the minimum system requirements?

To run MotionAmigo, your system must meet the following criteria:

Operating System: macOS 13 (Ventura) or later.
Hardware: Apple Silicon Mac (M1, M2, M3, or M4).
Software: After Effects 2024 or later.
AI Backend: One AI CLI (Command Line Interface) installed and authenticated — either Claude Code with a Pro/Max plan, or Codex with a ChatGPT Plus/Pro plan. See below.

Please note: We do not support Intel Macs or Windows OS at this time.

How do I download an AI CLI?

You'll need at least one supported CLI installed and signed in. Open Terminal (Applications → Utilities → Terminal) and follow the steps for the backend you want to use.

Claude Code

Install Claude Code — copy and paste this command into Terminal, then press Enter:
```
curl -fsSL https://claude.ai/install.sh | bash
```
The installer prints progress messages and finishes in a minute or two. (Alternative install methods at docs.claude.com.)
Start Claude Code — this automatically initiates the login flow:
```
claude
```
Your browser will open. Choose the subscription option (Claude Pro/Max) to complete sign-in.

Codex

Install Codex — copy and paste this command into Terminal, then press Enter:
```
npm install -g @openai/codex
```
This command needs Node.js. If you see command not found: npm, install Node.js first from nodejs.org and run the command again. (Alternative install methods at github.com/openai/codex.)
Sign in to your ChatGPT account:
```
codex login
```
Your browser will open. Sign in with your ChatGPT account (Plus/Pro).

Do I need an API key to use MotionAmigo? Will I be charged for my token use?

Nope. No API keys, no per-token charges, no surprise AI bills. MotionAmigo works through your existing Claude Pro/Max or ChatGPT Plus/Pro plan. As long as you've got the Claude Code or Codex CLI installed and you're signed in on your machine, you're good.

Is the trial a full version of the app?

Yes, the trial provides access to the full version of MotionAmigo so you can test all features and compatibility before purchasing.

Can I run multiple instances of MotionAmigo at the same time?

No. We do not support two concurrent instances of MotionAmigo. You cannot have two versions of After Effects open running the same license simultaneously.

How does licensing work across different machines?

A license only works on one machine at a time. To switch your license to a different computer, click the Release button in the panel for a shortcut to the Deactivate option.

Do I need an internet connection?

Yes. An active internet connection is required. The proprietary MotionAmigo MCP is hosted in the cloud to manage AI generations and tool calls.

Where can I learn more about how to use MotionAmigo?

You can check out our MotionAmigo Overview which walks you through some of the plugin's key components. Additional learning resources are in development.

Where can I send support requests and bug reports?

Please use the aescripts + aeplugins support platform. You can find this in the Discussions section of our MotionAmigo product page, or by navigating directly to https://aescripts.com/contact/. That process will guide you through adding most required information. To ensure we can help you as best as possible, please also include your Claude Code or Codex version and your Claude or GPT plan (e.g., Pro vs. Max).

How do I get help with billing, refunds, or activation issues?

For billing, refunds, or activation issues related to your aescripts + aeplugins purchase, please use the same aescripts + aeplugins ticket generation service described above. We will route your requests appropriately.

How can I submit feature suggestions?

We welcome your ideas! We are always looking for ways to improve the app. You can submit suggestions via the aescripts + aeplugins support platform mentioned above, or email us directly at support@motionamigo.com.

Is there a Windows version?

Currently we do not have a Windows-supported version. However, this is on our shortlist of planned features in the coming months.

Can I use MotionAmigo on an Intel Mac?

Currently we do not support Intel Macs.